How can I start a return?
If your jewelry arrives damaged, or if it breaks on its own within one month of your order (not due to accident or mishandling), I’ll be happy to make it right. Simply send me a message through the contact page, and I’ll repair or replace your piece for you—you’ll only need to cover the cost of shipping.
Can I make an exchange?
Please note that we do not accept exchanges. Because each item is handcrafted and unique, all sales are final.
Why doesn't what I received look identical to what's pictured online?
Each piece of jewelry is made with natural components such as gemstones and wood, which means no two items are ever identical. Variations in color, shape, and texture make every piece truly one of a kind and uniquely yours.